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privacy

Privacy Policy for FirstLine Studio

Effective Date: September 15, 2025
Last Updated: September 15, 2025

1. Introduction

FirstLine Studio ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our mobile applications, including PixelPort and any future games or applications we develop.

2. Information We Collect

2.1 Information You Provide

Account Information: If you create an account, we may collect your username, email address, and profile information
Game Progress: We store your game scores, achievements, and progress data
Support Communications: Information you provide when contacting our customer support

2.2 Information Automatically Collected

Device Information: Device type, operating system version, device identifiers, and mobile network information
Usage Data: Game session data, features used, time spent in app, and gameplay statistics
Performance Data: Crash reports, error logs, and app performance metrics
Advertising Data: Information related to ads shown and your interactions with them

2.3 Information from Third Parties

Advertising Partners: Anonymous advertising identifiers and interaction data
Analytics Services: Usage patterns and app performance data
Platform Services: Information from Google Play Store or other app distribution platforms

3. How We Use Your Information

We use the collected information to:

Provide Game Services: Enable core game functionality, save progress, and maintain accounts
Improve Games: Analyze usage patterns to enhance gameplay and fix bugs
Customer Support: Respond to your inquiries and provide technical assistance
Advertising: Show relevant ads and measure ad performance
Security: Detect and prevent fraud, abuse, and security threats
Legal Compliance: Comply with applicable laws and protect our legal rights

4. Information Sharing and Disclosure

We may share your information with:

4.1 Service Providers

Analytics Providers: To understand app usage and improve our games
Advertising Networks: To show relevant ads (data is typically anonymized)
Cloud Storage: To backup your game progress and data
Customer Support: To provide technical assistance

4.2 Legal Requirements

We may disclose information when required by law, legal process, or to:

Comply with legal obligations
Protect our rights and property
Ensure user safety
Investigate potential violations of our terms

4.3 Business Transfers

If FirstLine Studio is involved in a merger, acquisition, or sale, your information may be transferred as part of that transaction.

5. Data Security

We implement appropriate technical and organizational measures to protect your information, including:

Encryption of data in transit and at rest
Regular security assessments
Access controls and authentication
Secure data storage practices

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to:

Provide our services
Comply with legal obligations
Resolve disputes
Enforce our agreements

Game progress data is typically retained indefinitely unless you request deletion.

7. Your Rights and Choices

Depending on your location, you may have the following rights:

7.1 Access and Portability

Request access to your personal information
Request a copy of your data in a portable format

7.2 Correction and Deletion

Update or correct your personal information
Request deletion of your personal information

7.3 Advertising Controls

Opt out of personalized advertising through device settings
Reset your advertising identifier
Limit ad tracking on iOS or opt out of interest-based ads on Android

7.4 Communication Preferences

Unsubscribe from marketing communications
Adjust notification settings within the app

8. Children's Privacy

Our games are intended for general audiences and not specifically designed for children under 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in compliance with applicable laws.

10. Advertising and Analytics

10.1 Advertising

We may display advertisements in our games through third-party advertising networks. These partners may collect information about your device and usage to show relevant ads.

10.2 Analytics

We use analytics services to understand how our games are used and to improve user experience. These services may collect device and usage information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

Posting the updated policy in our games
Sending a notification through the app
Updating the "Last Updated" date at the top of this policy

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: support@firstlinestudio.com
Subject Line: Privacy Policy Inquiry - PixelPort

For data protection requests (access, deletion, correction), please include:

Your device identifier or account information
Specific details about your request
Verification of your identity

Game-Specific Information: PixelPort

Data Collected in PixelPort:

Game Scores: High scores and current game progress
Game Sessions: Time played, levels completed, games accessed
Device Performance: Frame rate, crash reports, error logs
Ad Interactions: Ads viewed, clicked, or dismissed

Features:

Local Storage: Game progress is primarily stored on your device
No Account Required: PixelPort can be played without creating an account
Optional Features: Future versions may include online leaderboards or social features

Third-Party Services Used:

Unity Analytics: Game performance and usage analytics
Advertising SDK: For reward-based video ads and banner advertisements
Crash Reporting: To identify and fix game issues

This Privacy Policy is designed to comply with applicable privacy laws including GDPR, CCPA, and Google Play Store requirements. It should be reviewed by legal counsel before publication.

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